Returns & Exchanges
We want you to love your Lodge cookware, which is why we offer a 30-day return window for products purchased directly from our website. Items must be in their original, unused condition and packaging to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the cast iron items you wish to send back.
Print Your Label
After submitting your request, download and print the prepaid shipping label provided via email and securely attach it to your package.
Pack with Care
Place your items back in their original box with all inserts, ensuring the heavy cookware is well-padded to prevent damage during transit.
Drop Off and Refund
Hand your package to the designated carrier; once our warehouse inspects the return, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing